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Terms and Conditions

GENERAL 1(a) These conditions of sale to the exclusion of all other conditions shall govern the sale of products by The Real Wrap Co Ltd, (“The Company”). No variation of these conditions shall be effective unless agreed in writing and signed by a duly authorised representative of the company. (b) The giving or sending of an order, or request for a standing order to be created to the company constitutes an offer to purchase on these conditions and is subject to acceptance by the company and to availability of the products concerned at the time of delivery (equivalent products will be substituted where necessary).


DELIVERY (a)All products must be inspected by the Customer on receipt and any shortages or damage must be reported to the company by telephone within 6 hours, otherwise the products will be deemed to have been accepted by the Customer. (b)Delivery times or dates quoted by the company (if any) are estimates only and whilst the company will use its reasonable endeavours to meet such times or dates and the company will not be liable for any delay in delivery howsoever caused (even if caused or contributed by the negligence of the company, its employees or agents) and the company will not be liable for any loss of use, loss of profit, or any other consequential loss or damage whatsoever arising from such delay.


PAYMENT (a) The company shall endeavour to present invoices weekly to the customer. (b) The company reserves the right to cancel any order to suspend delivery if payment has not been made by the due date or if in the company’s sole opinion it considers that any of the customer’s obligations may not be met. The company requires new customers to provide cash on delivery or to provide credit references to the satisfaction of the company. (c) The customer shall settle all invoices in full within (seven) days of receipt. Failure to pay within the said time shall result in interest being due to the company on any outstanding balance at the rate of 3% above base lending rate of Barclays bank PLC (or such other Bank as the company may decide in absolute discretion) such interest to be calculated daily. (d) The Company shall not be obliged to honour any further orders made by the Customer until all outstanding sums including interest have been settled. (e) Should any cheques in settlement of any invoice not be honoured the sum of £15.00 shall become immediately due to the company in respect of administration costs.


STORAGE (a) Upon the receipt of goods the customer shall take full responsibility for the safe storage of them. (b) The Customer hereby acknowledges all sandwiches, rolls, salads and allied products be stored between zero degrees and 5 degrees centigrade until served. (c) All goods will have a ‘use-by’ date marked upon them. The Customer takes full responsibility for ensuring that all goods are either consumed or disposed of by this date. It is the responsibility of the Customer to remove out of date products.


TERMINATION (a) Termination of the contract requires one weeks notice by the Customer. (b) The Company may terminate this agreement forthwith on giving notice in writing to the Customer if the Customer commits any serious breach of any term of this agreement.


AGREEMENTS & DECLARATIONS (a) Any delivery windows are estimates and only whilst the company will use its reasonable endeavours to meet such delivery windows the company shall not be liable for any late delivery or short delivery of any goods. (b) The Customer has been supplied with all nutritional information for products on the Company’s menu and accordingly the Customer accepts full responsibility for ascertaining whether the products are nutritionally suitable for the end consumers. (c) Whilst the Company uses its best endeavours to ensure traces of nuts are not used in its processes no guarantee can be given. The Company cannot therefore accept liability to end consumers suffering from allergies to nuts or any other reactions due to any other allergies whatsoever.


MISCELLANEOUS This contract is subject to the law of England and Wales.


FORCE MAJEURE The Company shall be entitled to delay or cancel delivery or to reduce the amount if it is presented from or hindered in or delayed in producing or delivering any goods by normal route or means of delivery through any circumstances beyond its control including but not limited to strikes, lock outs, accidents, war, fire, reduction in or unavailability of power or supplies,


REPRESENTATIONS No statement, description, information, warranty, condition or recommendation contained in any catalogue price list, advertisement or communication or made verbally by any of the agents or employees of the Company shall be construed to enlarge, vary or over-ride in any way any of these conditions and these conditions form the entire agreement and understanding between the parties.

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